A Maryland Democrat seeks a high-energy, highly-organized, and detail-oriented Constituent Service Representative for his District Office.
Provide casework assistance to constituents in a timely and efficient manner; proactively follow up on all open cases until a resolution is reached.
Answer casework correspondence and verbal communications with constituents.
Assess local and casework related issues for problems requiring possible legislative action; make recommendations to the District Director.
Act as liaison with federal, district, and local government agencies, political officials, and other community organizations to form effective relationships for the Member.
Serve as the official representative for the Member at community events in the District.
Provide logistical support for scheduled district meetings and events for the Member.
Thoroughness and careful attention to detail.
Ability to work well under pressure while juggling multiple tasks with competing priorities.
Ability to exercise discretion and independent judgment in fulfillment of casework responsibilities.
Thorough knowledge of agencies and casework processes.
Strong oral and written communication skills.
Availability to work long hours, including nights and weekends, if needed.
Ability to work cooperatively and courteously with others.
Maryland ties are a plus.
To apply, please email a resume and cover letter to firstname.lastname@example.org with “Constituent Service Representative” in the subject line. No phone calls or walk ins.